At edp5.com, your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or make a purchase from www.edp5.com (the “Site”).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our Site, we may collect the following types of personal information:

• Identity Information: Name, email address, shipping address, phone number

• Payment Information: Billing address, credit/debit card details (processed securely via third-party payment processors)

• Account Details: Login credentials, purchase history

• Technical Data: IP address, browser type, time zone, device information, and cookies

• Usage Data: Pages visited, time spent, clicks, and actions on the website

We collect data when:

• You make a purchase

• You create an account

• You sign up for newsletters

• You contact us for support

• You browse our site

2. How We Use Your Personal Information

We use your data to:

• Process and fulfill your orders

• Provide customer support and respond to inquiries

• Improve website performance, usability, and personalization

• Send order updates, promotional offers, and newsletters (you can opt-out anytime)

• Prevent fraud and enhance security

• Comply with legal obligations

3. Sharing Your Personal Information

We do not sell or rent your personal data.

We may share your data with:

• Trusted third-party service providers (payment gateways, courier services, email platforms) who help operate our business

• Legal authorities, if required by law or to protect our rights

All third parties are contractually obligated to maintain the confidentiality and security of your information.

4. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Withdraw your consent for data use

• Opt-out of marketing communications

To exercise your rights, please email us at 📧 privacy@edp5.com

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small data files help us:

• Remember your preferences

• Track website performance

• Analyze traffic and user behavior

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

7. Security

We take data security seriously. Your personal information is stored on secure servers, and sensitive data (like payment details) is encrypted and handled via secure third-party payment processors.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last updated” date. Continued use of the site constitutes your acceptance of any changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to:

📧 info@edp5.com
📍 Mumbai, Maharashtra, India